Frequently Asked Questions
Have questions about Mouse Away™? We've got you covered! Explore our FAQ section for answers to common queries about our product, its uses, safety, and effectiveness. If you need further assistance, feel free to reach out to our team.
Q: How long will it take to receive my order?
A: Ships same day with 2-3 day transit time.
Q: Where do your products ship from?
A: All orders are shipped from Fargo, ND.
Q: Do you offer discounts or specials?
A: Yes, we have periodic specials throughout the year! Sign up for email alerts to be notified of our next sale.
Q: What forms of payment do you accept?
A: We accept all major credit cards, Apple Pay and PayPal and more.
Q: Will this be safe around my pets?
A: Yes! Mouse Away is all-natural and non-toxic. Although it is not intended for consumption, it is completely safe!
Q: What do our products smell like?
A: All of our products have a pleasant scent of peppermint and cinnamon.
Q: How long does your product last?
A: Up to 6 months or more depending on airflow in the treated area
Q: Does it get the mice out of your house?
A: No. Our products will confuse the mice & may block their exit route. Traps may be necessary to catch any mice stuck inside.
Q: How much product do you need?
A: One package of regular strength Mouse Away can cover an average sized basement, a 2-car garage, or a 30 ft Camper/RV. Use one bag every 4-6 feet in problem areas and any place mice may get in. For best results use liberally. You can’t use too much.
